⚡ · Service
Emergency LDAP & Directory Support
When the directory is down, everything that depends on it is down with it. We get directories back.
When to call us
- Authentication failing across the org. Logins, VPN, email, and SSO all rejecting at once
- Replication split-brained or stalled. Replicas serving stale or conflicting data
- A bind that worked yesterday and suddenly doesn’t. An expired certificate, a changed ACL, a TLS mismatch
- A failed upgrade or migration mid-flight
- The directory is unreachable, timing out, or returning errors under load
How it goes
- We get on a call and into your environment fast.
- Triage. What changed, what’s the blast radius, and the quickest safe path back to service.
- Stabilize first. Restore service, then root-cause so it doesn’t recur.
- You get a written post-incident summary: what broke, the fix, and the prevention.
Why us
25+ years inside the largest directory environments in the country. The failure mode you’re hitting right now is one we’ve almost certainly seen before, and that’s the difference between hours and minutes.
Directory down right now? Email hello@ldapguys.com and say it’s urgent.